Home is where the heart is, goes the saying, and selling or buying a home brings a wave of emotions, with a different journey for each person.
Good estate agents are a combination of negotiator, solicitor liaison, surveyor, counsellor, marriage guidance and a shoulder to cry on. These life skills are gained over a long period of time and require emotional intelligence. This is often overlooked but that buffer between buyer and seller cannot be over-valued. It is perhaps not unexpected that the average time to get from agreeing a sale to exchange of contracts is around four months, but what surprising is that, according to Which? almost a third of property sales fall through! (Although we are pleased to say our fall through rate is lower and is the time frame to exchange contracts.)
Many sellers look to use the services of the estate agent that will promise to achieve the ‘Best Possible Price’ for the lowest fee, but it’s worth remembering that preparing brochures and takings viewings is not the whole package. Some estate agents believe their job is complete when a sale is ‘agreed’, but, again this is just part of the picture, which is why it is important to decide what kind of agency to use. In broad terms, you will need to choose between online agencies and a traditional full-service estate agency. And at the outset you should find out how your agency approaches the process after the price has been agreed. At Pritchard & Company, this is where the hard work begins. The next steps can be very daunting, with reams of forms to complete, that can sometimes seem they are never-ending. There’s a lot of hand-holding involved and given that most of us will only move four or five times in our lives, its not usually familiar territory. It was suggested recently that a ‘vulnerable’ buyer or seller was someone who hadn’t moved in the last two years. In the current market, you could say finding a buyer is easy; however, getting the sale through to completion isn’t.
Having an experienced sales progressor on hand is vital to being able to spot warning signs of potential issues, and nipping them in the bud before things go wrong. It can also mean ‘doing whatever it takes’ to get the sale through. This could mean helping to fill out forms, talking to the upper and lower chain, arranging quotes after surveys, driving to the solicitor’s office to drop off crucial documents, and even offering a cup of tea and a box of tissues when things just get too much.
Sales progression is a very important role, one which requires tenacity, dedication, challenging the norm, a very good memory, and building relationships with buyers, sellers, solicitors and other parties involved to get the sale through to completion.
Pritchard & Company spend a lot of time looking after our clients, keeping them informed, motivated and positive. Our experienced and skilled team provide expert assistance to guide you through the journey of selling and buying. If you are searching for your perfect property, or would like a free property valuation for sale, please call us on 01608 801030.
When selling our house we were very impressed with the professionalism shown by Robert and especially the speed in which our house was sold. Thanks again and we look forward to using you in the future, should we move on!
Mr & Mrs W.
If you are looking to sell your home in the Cotswolds you should look no further than Robert Pritchard. Although he was acting for the vendor if it hadn’t been for his experience and skill our purchase wouldn’t have gone through. Thank you for delivering our home to us.
Mr & Mrs H.
Many thanks for your friendly and professional help in selling our house recently, we had tried other agents over the course of a couple of years but without success. Your personal service and persistence took the sale to completion in record time – top marks!
Robert was highly effective in selling our cottage in the Cotswolds. It had failed to sell with another agent and he immediately realised that a new approach was required. The result was dramatic and resulted in a quick sale significantly above what the previous agent had estimated. We were, of course, very pleased. He was always very pleasant to deal with. On the basis of our experience I couldn’t recommend him more highly.
Robert has been steadfast in his support to us on the bumpy road to sale completion. Both buyers and sellers can be assured of a high level of service from the experienced team at his young Company to match the quality of the property offer.
Our house purchase has proceeded very smoothly and we thank you for the care and attention to detail which has attended us every step of the way.
Mr & Mrs B.
Pritchard and Company produced an excellent result for us with the buyer exchanging contracts in a timely fashion. As I am based overseas I was especially reliant on an agent working in my best interests and able to go the extra mile. Very pleased.
Pritchard and Company sold our cottage in Spring 2018. It was an unusual property and a lot of work was needed before anyone could move in. It had been on the market the previous autumn with a different agent but failed to sell. Robert Pritchard had a different approach and suggested we spent a little time and money on the cottage before putting it on the market. He arranged for this to be done by very capable people. The cottage and garden were transformed. The first couple to look round put in an offer, which we accepted. From start to finish we felt in confident, safe hands. I highly recommend Pritchard and Company.
May I take this opportunity to express my sincere thanks to you and your team for the excellent service and attention to detail that I received from my initial contact with Pritchard & Company to the successful and seamless completion of the sale of my property. I shall not hesitate to recommend your service to others seeking professional excellence coupled with a personal approach.
Over a number of years, Robert Pritchard has acted for myself and my family. Throughout all negotiations, he has always acted in a highly professional manner, but has gone way above and beyond what would normally be expected. He has offered help and support in all aspects of transactions. I have no hesitation in highly recommending Pritchard and Company.
I must thank Pritchard & Company for being easy and professional to deal with, very efficient in responding to and assisting in enquiries throughout the process, making the purchase of my first home very straightforward.
It has been a pleasure having Pritchard & Company deal with the sale of my property. From their engagement to completion the whole process has moved forward seamlessly which I put down to Robert's professional hands on approach. The rapport he built up with the purchaser in dealing with his questions and anxieties meant the sale moved forward without a glitch. I can honestly say Robert took a great weight off my shoulders and made the whole process stress free … Thank you.
Thank you for working so hard on the sale of our cottage and bringing it over the line.
Pritchard & Company found a buyer for our house in four days at the end of January! Their advice and attention to detail is second to none. We highly recommend them to anyone wishing to sell their home. Huge thanks to Robert, Pip and the whole team, you've been fabulous.
Robert has managed our house sale from beginning to end in a professional manner. We were attracted by his modern approach to marketing our property and as we were often away from the property having the company manage the viewings was really helpful. We were kept up to date with the negotiations and queries relating to the sale. Robert was proactive in ensuring the conveyancing process was completed in a timely manner and we would highly recommend Pritchard & Company to others.
Mr & Mrs G.
I would like to take this opportunity to thank the staff of Pritchard & Company and Robert Pritchard in particular, for the excellent support they have been in the sale of my property. We would not have achieved the sale we wanted without his persistency and tenacity.
Pritchard & Company not only offered me excellent service in the sale of my Cotswold apartment, but were very effective in recommending and organising the right contacts to assist in minor repairs, removals and household clearance. The sale was also very swift and seamless. I cannot recommend Robert Pritchard and his company highly enough .
Robert and his team at Pritchard and Company guided us through to a successful sale. They are friendly, approachable and extremely professional with an excellent local reputation. Their communication was excellent and continuous throughout our sale. We cannot recommend Pritchard and Company more highly - you can trust them to do their best by you.
Mr & Mrs K.
It has been a pleasure dealing with Pritchard & Company throughout the buying process and I will be recommending Robert and his team to anyone that ever crosses my path. Robert has been amazing, sensible, fair and acted with integrity.
I have to say that the service I received from Pritchard & Company was exceptional. Robert was always at the end of the telephone and was able to move things along by liaising with all parties and for that I am very grateful. I would definitely recommend Robert and the service Pritchard & Company provides.
I want to thank Robert and the team at Pritchard & Company for all their efforts and support in selling our property. We have really appreciated Robert’s ability to help and advise on all aspects of marketing the property and for recommending tradesmen, gardeners and cleaners where needed. It has been clear throughout that nothing was too much trouble. Robert’s calm advice, wealth of experience and tact in dealing with negotiations has also been invaluable .
Mr & Mrs G.
We used Pritchard & Company to project manage a fairly extensive refurbishment of our apartment in a Listed mansion building. We were exceedingly happy with the way the project went, with Pritchard & Company's understanding of the intricacies of a Listed building and with their record keeping and update provision. They sourced suitable and skilled contractors, managed quotations and then kept control of the works and costs during the period of work. We would certainly recommend Pritchard and Company to anyone planning a similar refurbishment .
Mr & Mrs S.
The sale of our property was professionally and expertly handled by Pritchard & Company and Robert in particular paid close attention to all details to ensure that the purchaser and ourselves were kept up to date every step of the way, in fact Robert definitely went the extra mile. We decided to use Pritchard & Company after both a local and national estate agent had failed to generate any interest or viewings of our property. We would have no hesitation in recommending Pritchard & Company to sell any property, large or small.
Mr & Mrs G.
Over the last ten years Robert Pritchard has successfully sold a number of properties for us. He is professional, honest and very easy to deal with. He has a straightforward, refreshing manner and above all else, really understands the job.
Mr & Mrs W.
A big thank you to Robert for all his help and support with our property purchase. We are convinced without his involvement this purchase would not have happened. It is even more remarkable considering he was the selling agent and we were the purchaser. He truly went above and beyond for his client but also worked with us as the purchaser on helping to move the chain along which he achieved with good grace and perfect customer relation skills. We would have no hesitation in using Pritchard & Company in any future sale of a property and also to recommend them to anyone else looking to buy or sell a property in this area.
Mr & Mrs W.
I would like to thank Robert for his invaluable help with the successful sale of my house, which was not a straightforward sale. I will definitely be using Pritchard & Company if I need to sell another property.
A huge thank you to Robert for getting us over the line with the sale of our commercial property. It has been the hardest sale we have ever been through and Robert’s work has been very much appreciated. He kept both buyers and sellers calm in a tricky situation and did so with great aplomb.
Mr & Mrs A.
“I am very grateful to Robert for his great help in successfully selling the red brick barns at my farm in Worcestershire, in addition to selling the farmhouse. I would definitely recommend Pritchard & Company for the sale of a property.”
Pritchard & Company are a great team to work with and kept me up to speed from start to finish. Robert is exceptionally knowledgeable about achievable sale prices throughout the Cotswold villages and beyond and he was very helpful with my purchaser. Strongly recommended.
We wish to express our appreciation to Robert for his professional help throughout the sale of our property. We have received first class service and patience. We have no hesitation in recommending Pritchard & Company to future clients.
Mr & Mrs C.
We would like to take this opportunity following the successful sale of our barn conversion to express our thanks for the excellent service provided by Pritchard & Company during the very difficult lockdown period. Throughout the whole process Robert acted in a professional and supportive manner which helped us enormously through a stressful period. We have no hesitation in recommending Pritchard & Company to others.
Mr & Mrs C.
Having used Pritchard and Company for the second time we were just as pleased this time around. Your service and attention to detail is fantastic and your knowledge of the market and sound advice meant we went from offer to exchange of contracts in just 8 weeks. I would gladly recommend you to anyone looking to sell or buy a house and would be very happy to give you our business again. Thank you Robert
Mr & Mrs W.
Robert was recommended to us by a family friend, Robert had sold several properties for her very successfully and we arranged for Robert to come and see us and view our property.We could instantly tell that Robert was very genuine, he was easy to talk to and clearly knew his stuff, we felt that Robert offered us the personal touch that we wanted, calls were returned, emails answered and Robert always arrived early to do the show rounds so we could disappear and let him work his magic.Robert found us the perfect family to take on our lovely home and helped us along with the sale process, holding our hand through all the tricky parts !We are very grateful to Robert for his help and we would happily recommend him to anyone who wants the personal touch and a knowledgeable, responsive agent.
Mr & Mrs G
Just a note to say a huge thank you for your exceedingly efficient and professional approach to the sale of both Winstitchen and Wilsham Farms. Although not local to yourself, it made no difference to the sale process, and we achieved a sale price for both properties in excess of expectation. Your vigilance in approach to potential purchasers, and attention to detail was impressive and I’m sure directly contributed to the conclusion of both sales. Once again a massive thank you to you and all your team.
I cannot thank Robert and his team enough for their involvement in our recent purchase. It was a relatively complex transaction not helped that it was conducted largely through lockdown but Roberts calm manner and professionalism saw everything through to completion in the agreed timescales. He is extremely personable and easy to contact and deals with requests and issues in a timely fashion. Thank you for such a great service.
The team at Pritchard & Company are an absolute joy to work with. They are extremely knowledgeable and able to offer expert advice at every stage of the process. Particularly impressive was the effort that was made after we'd accepted an offer on our house. Robert kept in regular contact with our buyers to make sure everything progressed smoothly and efficiently. They really do go above and beyond and are by far the best agents in the area.